Privacy Statement
    PHARMACELS LLC and its subsidiaries and distributors (hereafter jointly known as "Pharmacels") are committed to use your personal data for providing you with user account and informing you of a requested product or service. The use of personal information is carried out in accordance with the Privacy Statement [set out below]. Pharmacels will use the data received to provide you by e-mail or otherwise with information about new products, services, competitions or offers in conformity with your preferences. If at any time you wish to stop receiving such information, you may indicate your preference by making changes to your user account.

Privacy Statement

PHARMACELS LLC and its subsidiaries and distributors (hereafter jointly known as "Pharmacels") respect your rights to privacy and are committed to comply with the laws and regulations concerning protection of personal data. The purpose of the Privacy Statement is to inform you how any personal information that Pharmacels collects will be used, and how you can amend or cause us to delete any information about you that we hold.

1. Pharmacels commits itself to use the information you provided on this site in accordance with this Privacy Statement.

Pharmacels only collects personal data through voluntary submission of such information by various means such as (online) user registration, product registration, assistance by call centers and repair of damaged products. Pharmacels will use the data received to provide a requested service (for example, the repair of a damaged product) or to provide you with information about products and services that you have requested. This may involve contacting you by e-mail, phone, SMS or letter. In the case of promotional offers this may involve confirmation of your eligibility for the offer or notification about administrative matters. Pharmacels may transfer personal information to other affiliated companies and/or third parties that are engaged by Pharmacels in order to fulfill defined services. Any data transferred under such conditions will be restricted to use in accordance with the purposes for which it was collected and will not be used for any purposes other than as defined in this Privacy Statement.

2. Informing you of offers, services and products.

If you have indicated you wish to receive such information, Pharmacels, one of our associated companies, or third parties bound by contract to Pharmacels may contact you by email or otherwise (post or telephone) to inform you of services, products, competitions or offers directly relating to Pharmacels. If at any time you wish to stop receiving such information, you may indicate your preference by e-mailing to Pharmacels Support Centre at or by writing to the customer relationship management department to the address: PO Box 220407 Great Neck, NY 11022, USA.

3. Cookies and monitoring

Pharmacels may collect information about your use of the website. It may do so through the use of cookies. Cookies are pieces of information that are stored on your computer's hard drive by your web browser. When you return to our website, our computer server will automatically recognize the cookie, giving us information about your last visit. Most browsers accept cookies automatically; it is usually possible to change the settings of your browser to stop automatic acceptance. If you choose not to receive cookies, you may still use most of the features on our website. Pharmacels may also carry out monitoring to assess the popularity of different parts of the site and to improve navigation of the site, but such information will not be merged with your personal details. For Pharmacels Members' section, cookies are used to ensure that your browser, and as such you, are recognized and remembered throughout the section, by holding your Membership Number and a session ID within a cookie. The cookie used for this is temporary and will be deleted from the browser when you leave the site. This use of cookies will ensure that you can move from page to page quickly, and that all of the functionality can be used. Please note that if you do not allow cookies on your computer you may be denied access to those parts of the site that depend on the use of cookies.

4. Security and disclosures

Pharmacels has implemented security measures to ensure that your personal information is protected. We use encryption where appropriate and a firewall to prevent third parties from accessing your personal information.

To comply with applicable laws and lawful government requests, Pharmacels reserves the right to access and disclose individually identifiable information to operate our systems properly or to protect our customers and ourselves. Pharmacels also reserves the right to disclose individually identifiable information to third parties where a complaint arises concerning your use of the website or our services.

5. Rights

You have the right to access, correct, update or delete your data by accessing the appropriate link to your profile, by e-mailing to Pharmacels Support Centre at or by writing to the customer relationship management department to the address: PO Box 220407 Great Neck, NY 11022, USA. Please note that if you wish to request a copy of this data, we may ask for proof of identity. Pharmacels reserves the right to charge a small administrative fee in such cases.

6. Duration

Pharmacels will only hold your personal information for the time necessary to allow us to provide the services or products that you have requested or for any additional period, as required by law.

7. Amendment

Pharmacels reserves the right to amend the Privacy Statement from time to time and will notify you of any material changes affecting our use of your personal data.

8. Other information Certain processing of your personal data may take place at locations outside the United States of America solely for the purposes set out above and group administration. This involves a transfer of data to a location outside the United States. Pharmacels gives the assurance that if your data is transferred to ensure that the necessary measures and relevant controls are in place to protect the confidentiality and security of your data and that it will do so in compliance with data protection legislation.

This site is operated by PHARMACELS LLC.

      Terms and Conditions of Use

This website (hereinafter the Website) is made available by PHARMACELS LLC and its subsidiaries (hereinafter Pharmacels). Please feel free to browse. Access to and use of the site is subject to the following Terms and Conditions of Use, and any relevant applicable laws. This page also sets out certain additional relevant legal information. By accessing and/or using the Website, you agree to be bound by these Terms and Conditions of Use. Please read these Terms and Conditions of Use carefully. Personal data that you may provide through the Website will be treated in accordance with our Privacy Statement.

Restrictions on use

The Website contains many elements that are protected by American and international copyrights and other intellectual property rights, such as (but not limited to) Pharmacels trademarks, trade names, logos, photographs, videos, music, texts and the graphic design of the Website (hereinafter the Contents). Without prejudice to any additional restrictions arising by virtue of applicable laws, the following restrictions on the use of the Website apply to protect these rights:

- Any part of the Website may be copied electronically or otherwise only to the extent required in order to efficiently consult the Website via the Internet and use the services offered on it. Reproduction of any part of the Website on any other website is expressly forbidden.
- The trademarks, trade names, service marks and logos of Pharmacels as used on the Website may not be displayed or used in any manner without Pharmacels prior written consent.
- Pharmacels authorizes you to use the Website and the Contents of the Website solely for your own personal purposes - provided you keep intact all copyright and other proprietary notices - and prohibits the use of the Website and the Contents of the Website for any commercial purposes.
- In principle, hyperlinks may be made to the Website provided these are to the main page of this Website ( Making so-called "deeplinks" or "in-line links" directly to other parts of the Website is prohibited, unless Pharmacels has consented to it.
- Visiting the Website by automated means (e.g. by using "crawlers" or "autobots") in order to systematically retrieve information therefrom or to functionally link the Contents of the Website to another website is not allowed.
- It is prohibited for a hyperlink to be set up in such a way that an Internet user views the Website in the frame of another website


"Pharmacels" is a registered international trademark of Pharmacels. Other trademarks, logos and service marks displayed on the Website may be registered trademarks or unregistered marks of Pharmacels, its group companies or affiliated companies.

Unacceptable use

Use of the Website or the Contents in a manner that hampers other users of the Website, infringes their rights or otherwise interrupts the proper functioning of the Website or adversely affects the information presented on the Website and/or the software controlling its operation is prohibited. Use of the Website under a false name or by circumventing any of the security measures in place for closed parts of the Website is not permitted. Use of the Website or the Contents thereof which could reasonably be held to constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability or otherwise be contrary to the law of any country is prohibited.

Links to third party Websites

This Website may contain hyperlinks to other websites outside domain. Deviating conditions may apply to these hyperlinks as indicated on those pages. Any links to third party websites are provided solely as a convenience to you and are used at your own risk. Pharmacels is not responsible for the contents of pages accessed in such a manner.


Neither Pharmacels nor any other party involved in creating, producing or delivering the Website is liable for any loss, damage or cost, nor any direct, incidental, consequential, special or exemplary damages arising out of your use of the Website or services (including liability for delays or inaccuracies in the transmission of information, interruption, suspension or termination of the Website) unless such damage is a result of willful misconduct on the part of Pharmacels.

Pharmacels shall not be liable for any damages to, or viruses that may infect, your computer equipment on account of your access to, use of, or browsing on the Website or your use of any Contents therein.

Nothing in these Terms and Conditions of use shall exclude or limit Pharmacels's liability for any liability, which cannot be excluded or limited under applicable law.


Your use of and browsing on the Website is at your own risk. Except where expressly stated, everything on the Website is provided on an "as is" and "as available" basis.

Pharmacels expressly disclaims all warranties of any kind, whether expressed or implied, including, but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, or non-infringement to the maximum extent permitted by law.

Much care has been given to the Contents and accuracy of the information presented on the Website. However, Pharmacels makes no warranty that the Website and information on the Website will meet the user's requirements, that the Website will be uninterrupted, timely, secure or error-free; nor does Pharmacels make any warranty as to the results that may be obtained from the use of the Website.

Any material and/or data downloaded or otherwise obtained through the use of or from the Website is done at your own discretion and risk.


You are responsible for all liabilities arising out of your use of the Website or services. You agree to indemnify Pharmacels and all PHARMACELS LLC affiliates for losses, damages or liabilities incurred and any claim, or legal proceedings that are brought or threatened against Pharmacels or it's affiliates arising from your use of the Website or service.

Responsibility for username and password

When you provide information when using or applying for a username and password, you agree to provide true, accurate, up-to-date and complete information as required by the registration form(s) made available to you by Pharmacels via the Website or otherwise. If the information you provide is untrue, inaccurate, out-of-date or incomplete, Pharmacels may terminate or suspend your access to the relevant section of the Website.

The username and password you receive to access certain services provided via the Website are confidential and may not be disclosed to or shared with any third parties, or otherwise used for any unauthorized purpose. You are responsible for maintaining the confidentiality of the username and password and are fully responsible for all activities that occur under your username and password.

You acknowledge that the use of the password and username together constitute your authorization. You are aware that you will be bound by any action registered by the use of your username and password. You should therefore be aware that you must implement adequate security measures to ensure that the username and password allocated to you are disclosed only to authorized persons.

You agree:

- to notify Pharmacels immediately of any unauthorized use of your username or password (upon its existence) or of any other breach of security; and
- to ensure that you exit from your username at the end of each session.


Pharmacels may at any time revise or update these Terms and Conditions of Use. You will be bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions of Use.

Applicable law

These Terms and Conditions of Use shall be governed by and construed in accordance with the laws of the United states and the State of New York. The courts of New York City shall have exclusive jurisdiction to settle disputes which may arise out of or in connection with these Terms and Conditions of Use.